Course Content

Course Delivery: Online. Login at any time that suits your schedule

Course Duration: 1.5 – 2 hours to complete

Every business encounters change and adversity. New, disruptive technologies emerge, markets evolve, and consumer attitudes shift. The social, political, and economic climates that companies operate within also change. Is your team prepared? Can they roll with the punches, adapt, and thrive in the face of setbacks and uncertainty? Or, will the stress break them?

Now, more than ever, successful teams demonstrate courage and resilience. They voice ideas, take creative risks, embrace challenges, learn from failure, practice self-care, and bounce back from setbacks or mistakes.

In this course, you’ll learn strategies for developing these traits and habits in your team—including the expert advice of bestselling author Mollie West Duffy. First, you’ll explore what resilience is and why it gives teams a competitive advantage. Second, you’ll discover how building psychological safety and creating a culture of continuous improvement encourages innovation and responsible risk-taking. Finally, you’ll see the role work relationships and self-care play in fostering resilience.

You will receive a completion certificate upon finishing your online course. Certificates are sent via pdf to your nominated email address.